Name:
*
Company:
*
E-mail:
*
Please rate the following factors in importance when choosing a carrier. 1-5 stars (5= Highest Priority)
Price
Service
Environmental Policy
Reputation
Company Image
Please rate your perception of Graylaw Freight Group. 1-5 stars (5= Highest Grading)
Price
Service
Environmental Policy
Reputation
Company Image
Please rate your experience of Graylaw Freight Group on the below points. 1-5 stars (5= Highest Grading)
Answering and handling telephone calls
Ease of completing the booking process
Appearand and standard of driving staff and vehicles
Transit time for delivery of consignment
Speed and accuracy of invoicing and supporting paperwork
Response to any questions or queries
As a customer of Graylaw do you feel valued, please give a brief explanation:
*
Are you aware of the full range of services Graylaw provide? (Isle of Man, Ireland, C.Isles, UK Pallet distribution)
Yes
No
What in your opinion is Graylaw's weakest attribute?
Would you recommend the services of Graylaw freight group?
Yes
No